By using this website and purchasing our services, you agree to these terms
Service Agreement
By engaging with S.O.U.R.C.E. Outreach Program, LLC, you agree to the following terms. Our services include educational consulting, career coaching, and public speaking training as specified in your service agreement. We offer coaching, consulting, and educational services, which are not intended to replace professional legal, medical, or financial advice.
Payment Terms
We kindly request that consultation fees be settled at the time of booking to secure your appointment. For our retainer agreements, we require monthly payments in advance, which enables us to provide you with the highest level of support.
• Consultation fees are due upon booking.
• Retainer agreements require a monthly payment in advance.
• Project-based work requires a 50% deposit to begin.
• Late payments incur a 1.5% monthly service charge.
Should you wish to terminate our coaching collaboration, provide us with a 30-day notice, and we will be pleased to refund any unused services in accordance with our Refund Policy. We look forward to the opportunity to work with you!
Cancellation Policy
You are strongly encouraged to arrive at sessions promptly, maintain honesty, and fully engage in the coaching process. Engagement lasts per contract. Your commitment to these principles is essential for your growth and success. Thank you for your understanding and dedication!
• 48-hour notice required for individual session cancellations
• Retainer agreements require a 30-day written notice to terminate
• No-shows are charged the full session rate.
Dispute resolution, Indemnification, & compliance
Each party complies with applicable laws and safeguards against misuse. Preference for mediation/arbitration; governing law specified in the contract.
Services & Deliverables
Description, scope, project timeline, milestones, and acceptance criteria are set in the proposal and agreement letters. Deliverables remain with the client upon full payment, unless stated otherwise; we reserve the right to retain ownership of generic methodologies. Deliverables remain with the client upon full payment, unless otherwise stated; we reserve the right to maintain ownership of generic methodologies. Services are provided with professional diligence; no guarantee of specific outcomes is provided—liability limited to fees paid. See Refund Policy.
Intellectual Property
We’re excited to share that we’re granting our clients the opportunity to use our content for personal and organizational purposes! Just a friendly reminder that all materials—including guides, quizzes, and modules—are the intellectual property of S.O.U.R.C.E. Outreach Program, LLC. To ensure everyone’s rights are respected, please refrain from reproducing or distributing these materials without our written permission. Thank you for your understanding and support!
Confidentiality
We wholeheartedly commit to upholding the highest standards of confidentiality for your information. We truly value your commitment to safeguarding our unique methods and materials as well. By adhering to HIPAA standards, we ensure your trust remains our priority. Together, let’s protect our shared interests and cultivate a safe and secure partnership! See Privacy Policy.
Limitation of Liability
We're excited to support you on your journey! Please note that our liability is limited to the total fees for our services. While we provide expert guidance, outcomes can vary due to individual circumstances and factors beyond our control. We encourage you to view our services with this in mind. Remember, your success is truly a reflection of your dedication and effort. Together, we'll navigate your path with optimism and enthusiasm, and we're here to help every step of the way!
These Terms, together with the engagement letter, constitute the entire agreement.